Evidence from the source.
Signed photos document condition, identifying details and included accessories when merchants pack an order or receive a return.
For chargeback & returns software
Your workflow.
Their photos.
A stronger
evidence trail.
Get early access to Rialiti’s signed-photo evidence API for your platform. Help merchants capture condition and contents before a dispute, then bring that record into the tools they already use.
Request early accessAPI early access · By invitation · No commitment to join
FROM PACKING TO RESPONSEINTEGRATION OVERVIEW
01 · Your merchant capturesPacking photos + return-intake photos
02 · Rialiti provides the recordSigned capture · Original-file integrity checks
03 · Your platform builds the casePhotos + order data + existing evidence
Illustrative integration overview. Request access for onboarding details.
A new source of evidence
for your existing product
Chargeback automationReturns managementPayments platforms
Start before the dispute opens
Better inputs for
the case you’re building.
You already assemble order history, tracking and customer messages. Add checkable packing and return photos to give that evidence context from the moment of capture.
Make the original checkable.
Device-signed capture records and exact-file integrity checks, with clear distinctions between original files and visually similar copies.
Fit it into your response.
Use checkable originals alongside order references and the evidence your team already collects.
Get started with early access
Bring capture evidence
into your product.
Early access is for product, engineering and partnerships teams building seller tools. Request an invitation to get started with Rialiti.
Tell us about your product.
Share your work email and software focus so we can send your team the right onboarding information.
Get your access details.
We’ll follow up with your invitation, supported integration details and access terms before you start.
Add a checkable record.
Bring signed originals and their verification context into your merchant workflow. Your team keeps control of how evidence is reviewed and submitted.
API early access
Bring photo
evidence into
your product.
Request early access for your team. Leave your work email and software focus, and we’ll send your invitation and onboarding details.
- Add signed-photo evidence to your existing workflow
- Give merchants capture records reviewers can check
- Receive onboarding details with your invitation
Request received
Your API access request is saved.
We’ll email your invitation and onboarding details. No confirmation email is sent right now.
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Before you join
Early access,
explained.
How do I get API early access?
Request access using the form above. We’ll email your team an invitation with onboarding information, supported integration details and any access terms. Signing up does not create API credentials or connect your systems.
Do we keep our existing dispute workflow?
Yes. Rialiti adds signed-photo evidence and verification context to your product. Your team continues to assemble and submit responses using the appropriate processor or marketplace requirements.
What can we claim about the evidence?
An exact-file match to a device-signed capture record supports checks of capture origin and original-file integrity. It does not prove that a scene was truthful, that the parcel was delivered, or that a customer committed fraud. Acceptance and dispute outcomes depend on the full case and the decision maker.
Are referral or white-label partnerships possible?
This page is for evidence API early access. If you’re interested in a referral or white-label arrangement, mention it when we follow up. Those arrangements are discussed separately; requesting access does not create an exclusivity or integration commitment.